Hair & Beauty Salon Business Plan - 5 Tips For Attracting New Customers

Hair and beauty salon owners who want to grow theirdollars on prospects that have no good reason to look
businesses know that having a strong business plan isfor a new salon because they are complacently
a first step toward their goals. And, any good businesscomfortable with their current one. Rather, it is better
plan incorporates a marketing and advertising strategyto concentrate on finding customers who are most
that is specifically designed to attract new customers.likely to give your salon a try. One such target-rich
Here are 5 tips for attracting new customers to yourprospect base is that of new movers: those
hair and beauty salon business:customers who have just recently moved into your
1. Develop a special coupon or promotion for your newneighborhood. By subscribing to a new mover direct
customers: Consider what it would take to motivatemail service that offers up-to-date new mover mailing
you to change your buying behaviors for the storeslists and direct mail fulfillment services, you are able to
you currently visit regularly. Once you are in the habittarget only those customers who have recently
of buying from the same store or vendor, chances aremoved into your business area and are probably
you will not try a new one based merely upon aalready looking for a new salon to try. Why not let that
catchy ad. On the other hand, imagine that you arebe yours?
offered a special coupon or promotion as an incentive4. Plan to contact your target prospects monthly:
to try out the store: it is likely you would be more likelyDesigning a marketing campaign specifically to target
to consider making the switch. Your target prospectsnew customers is an excellent way to get new
feel the same way. So, as you build the marketing andbusiness, as mentioned above. Moreover, it is important
advertising component of your business plan, makethat you set aside the necessary budget to contact
sure that you consider offering special coupons andthose prospects monthly. Only a consistent campaign
promotions to attract new customers to your salon.that targets a fresh group of new, hot prospects each
2. Save money by targeting only those customersmonth can yield predictable results.
who are most likely to respond: If you are using5. Follow up their initial visit to your salon with a contact:
traditional media channels like TV, radio and localOnce a first-time customer has visited your salon, it is
magazines to promote your salon, you advertisingsmart to follow up their visit with a phone call, e-mail, or
expenses will be prohibitively high. These mediapostcard. Take the opportunity to thank them for their
vehicles are notoriously expensive because they relybusiness and to ask a few questions about how they
on a blanket approach, whereby an entire geographicalliked the service they received. Besides gathering
area receives the same ads - regardless of whethervaluable information you can use to improve your
each individual your campaign reaches actually meetsservices, such a follow-up contact also sends a strong
your target consumer profile! Now, contrast that to themessage to your customers that you care about their
available direct marketing techniques that properlybusiness and want to see them back in your salon
divide your target prospects into segments, isolatingagain.
those customers who are most likely to buy from you.Creating a business plan for your hair and beauty
The more you know about which members of yoursalon is an important step in building a stronger, more
community are most likely to buy from you and whichprofitable business. Be sure to incorporate
are not, the more precisely you can target thoseprecisely-targeted marketing campaigns that reach the
individuals and the further your advertising dollar will go.right customers who are most likely to give your salon
3. Be sure to target those customers most likely to bea try. Then, follow up the initial visit of new customers
willing to try a new salon: As mentioned above, it iswith an e-mail, phone call or postcard in order to gather
very difficult to entice people to change their behaviorsvaluable information and send the right message about
once those behaviors are entrenched in a regular habithow you value their business.
pattern. It is best not to waste your limited advertising