Service Business Plan's Basic Elements

p>What do you want your lifewriting business toourselves with this very lifewriting business.
accomplish in the next 12 months? Take some timeMany people work assiduously, never quite getting on
right now and plan things out.top of things no matter how hard they try. Others
You don't have time, you say. Planning is anseem to succeed more easily. While the reason can
indulgence? Think of this parable:sometimes be outside of ourselves, it is frequently
A person is sawing a tree and is obviously harried. Ainside. The difference may be that some people plan
second person approaches and asks, "How long havetheir work and organize their work life in a way that
you been sawing?"maximizes their success.
"Oh, all day and I'm exhausted. Look at how much IOK. Let's start planning. The first thing to do is to
have left to do!"establish the income you want/feel you need to earn
The second person suggests, "Your saw is dull. Youyearly from your business. Your work, if it is to be
need to sharpen it."financially rewarding, should be driven by your realistic
The first retorts wearily, "That might be a good ideaincome goal.
for some other people, but I just don't have the time toLet's say, for the sake of this discussion, that you want
do that. Don't you see how much tree I have left toto derive $50,000 from your effort. Don't start by filling
cut! Get real."your schedule with as many workshops and
Take the time to sharpen the "saw" of your businesstele-classes as you can get and hope that they will
life. Make a business plan.add up to $50,000. Instead, translate $50,000 into the
Making (or revising) a business plan need not benumber, the length, and the frequency of workshops
arduous. In fact, it can be rather simple and veryyou MUST present to earn your income. This will be
satisfying. What I am offering here is a do-ableyour OPERATING schedule for the next year.
process. I call it a business plan but I might also haveYour goal is not to be busy. It's not even to help
called it a strategy plan. (What I am suggesting is notpeople, though your mission statement will certainly
formally a business plan but let's not quibble here. Whatinclude that. Your business goal is to be financially
follows is eminently useful. For more information onrewarded as you do meaningful work.
formal business plans, visit your local library orHere is an example of what you might calculate if your
bookstore.)product were a workshop:
You need to start with a mission statement. A mission1) Say the workshops last 15 hours (five sessions of
statement is a paragraph about what you want tothree hours each).
accomplish. Mission statements do not include income2) If you attract 12 participants for each workshop (a
considerations. Rather, they contain the reasons youreasonable, "do-able" number) and they each pay
are drawn emotionally to this sort of work as opposed$540 per series (15 hours x $12/hour), you will earn
to others. (Why you do the particular work you have$6,480 per workshop series. (Will you be offering
chosen rather than some other work.)tuition rebates? If so, estimate how much that may
The goal of a mission statement is to be lofty, to saycome up to and subtract that figure from the $6,480.
what you want to do--as if money were no object.Offer rebates only as a way to fill your classes at the
A mission statement answers the question: Why am Ilast minute!)
in this business and what do I hope to achieve3) To earn the theoretical $50,000 per year, you will
spiritually and ethically?have to deliver 7.7 workshops--ok, let's go with 8!.
A mission statement will enlighten your activities allIn practical terms, this comes out to 4 workshops in
year long; checking your activities and choices againstthe September-December trimester, 4 in the
it regularly will ensure that you stay on the track ofJanuary-April trimester, and none in the May-August
what is good for your soul. You will use it to assesstrimester or 3 workshops in the September-December
the rest of your plan. Mission statements can cometrimester, 3 in the January-April trimester, and 2 in the
easily to lifewriting workshop leaders. We love ideasMay-August trimester--or you make your own mix.
and we love being of service. The exercise thatVery do-able! I have left out our income and social
follows is less in line with our inclinations, but I've found itsecurity tax liability. To figure these out, you can go on
to be the backbone of success.the web and get current percentages charged and
While we are in this particular business for reasonsadd the taxable amounts to the income you wish to
that have to do with nurturing our souls, we mustbring home.
never forget that we are also trying to support