| I have been working with a client with getting her home | | | | and much more. A person could access the |
| business online. My client Susan was probably the | | | | information without giving any personal information. No |
| most fun out of all my clients. She sells crafts. She | | | | hook and crook there. I went through the tutorials and |
| usually sells at flea markets and other types of venues | | | | found them very informative and easy to follow. |
| of that sort. After many request from customers | | | | When I told Susan of what which way I thought she |
| decided to give cyberspace a shot. She had one | | | | should go, she refused. She did not want her products |
| request from me. The online business needed to be | | | | lost amongst the other items. I told how about the |
| easy for her to maintain due to her small budget. | | | | store option and how she could get new customers |
| Now that I understood her needs, I had the task of | | | | and sell to her existing customer. I advised her to go |
| finding her creating her online presence. Susan was still | | | | through the video tutorials and then make the decision. |
| a novice when it came to Internet and computer and | | | | When she was done she very excited but still worried |
| she was also very busy with her everyday business. | | | | that she would get lost in the shuffle. I gave her a few |
| She wanted a really simple site to display her goods | | | | tips to customize her store front. |
| and take payments. I thought having a regular site | | | | In the end, Susan did start her business on eBay. |
| could a little to challenging. After looking all over the | | | | Susan said the hardest part was taking a good picture. |
| web I decided to give eBay a look. | | | | She works with the eBay staff and have found them |
| What I liked about eBay was how easy it was to get | | | | pleasant and helpful. She has sold several items to |
| their information. They have a series of short video | | | | new and old customers. Eventually she would like will |
| tutorials to take the end user through step by step | | | | have a traditional website with the eBay store. But for |
| process of setting up a store. Also, they have video | | | | now she is very happy with her new eBay store. |
| tutorials on how to sell, list products, marking business | | | | |